Privacy Policy
This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or make a purchase from Metal + Stone.
By using our website, you agree to the terms outlined below.
What information we collect
When you place an order or contact us, we may collect:
Your name
Email address
Shipping and billing address
Payment details (processed securely via our payment providers)
We may also collect limited information about how you use our website, such as pages visited and browsing behaviour, using cookies.
How we use your information
We use your information to:
Process and deliver your orders
Communicate with you about your purchase
Provide customer support
Improve our website and customer experience
We will only use your information where necessary to run our business and fulfil your order.
Sharing your information
We only share your information with trusted third parties where necessary, including:
Payment providers (to process your payment)
Delivery services (to ship your order)
Website and analytics providers (to help improve our site)
We do not sell or rent your personal information to third parties.
Cookies
Our website uses cookies to improve your browsing experience and understand how our site is used.
You can choose to disable cookies through your browser settings, although this may affect how the website functions.
Your rights
You have the right to:
Request access to the personal data we hold about you
Ask us to correct or delete your information
Withdraw consent for marketing communications at any time
To do this, please contact us using the details below.
Data security
We take reasonable steps to protect your personal information, but please note that no method of transmission over the internet is completely secure.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact
If you have any questions about this Privacy Policy or your personal data, please contact us at: hello@metalxstone.co.uk